This privacy policy defines how Martins Barbosa Jewelery Design Unipessoal, Lda., NIPC: 515326216, headquartered at Rua de Sá da Bandeira nº 60 5th floor, 4000-427 Porto, owner of the Arte Nova Jewelery brand, uses and protects the information you provide when using the www.artenovajewellery.com website.
Arte Nova Jewelery guarantees the confidentiality of all data provided by Customers.
We may ask you to provide certain information by which you can be identified when using this website, with the guarantee that that information will only be used in accordance with this privacy statement.
Responsible for data processing:
Martins Barbosa Jewelery Design, Unipessoal, Lda, which can be contacted in the following ways:
Address: Rua de Sá da Bandeira nº 60 5th floor, 4000-427 Porto
Email: geral@artenovajewellery.pt
Telephone: +351 910746335 / +351 918388958
SCOPE OF PRIVACY POLICY
This Privacy Policy applies to data that has been directly provided by the respective owner or collected through the owner’s access to our website.
WHAT INFORMATION DO WE COLLECT?
Name – to identify you as our customer and / or user of our website;
E-mail address – to carry out all communications regarding your orders, as well as to send promotional and informational e-mails about our products and services;
Address – to send your orders or accounting documents;
Mobile phone – for the purpose of delivering orders, as well as for order-related matters whenever contact by e-mail is not possible for any reason;
Tax identification number – for billing purposes;
Order history – so you can consult in your customer area, as well as for statistical treatment of sales;
IBAN – for the purpose of reimbursement in the case of returns.
Processing of personal data and consent
When making your personal data available to Martins Barbosa Jewelery Design Unipessoal, Lda., The holder of personal data consents, in advance, in a free, informed, specific and unequivocal manner, that they are treated for the purposes described in this Privacy Policy.
Consent is given by filling in the acceptance box and then confirming the link you receive at the email address you provide.
What we do with the information we collect – purposes
We need this information to understand your needs and provide you with a better service and, in particular, for the following purposes:
The processing of your data is necessary for the execution and fulfillment of the purchase and sale contract or for the provision of services to be signed between you and Martins Barbosa Jewelery Design Unipessoal, Lda., Or to carry out pre-contractual steps at your request ;
Order processing, namely shipping, billing and returns, with the legal basis of executing a purchase and sale contract;
We may periodically send promotional e-mails about your products, special offers and / or other information that we think may be of interest to you, using the e-mail address you provided to us, based on your consent to do so as a legal basis;
Martins Barbosa Jewelery Design Unipessoal Lda. Will be able to define profiles based on information related to your purchases. Whenever you make a purchase, we register the products purchased, amounts paid, date and time, as well as the place of purchase. This information is analyzed to identify your consumption profile. This analysis allows Martins Barbosa Jewelery Design Lda., To send you personalized information appropriate to your profile. We use statistical information related to our clients’ profiles to improve our offer and plan our communication. This treatment is based on your consent.
We may use the information to personalize the site according to your interests, having your consent as the legal basis;
DATA CONSERVATION PERIOD
We keep your personal data for 3 years of inactivity, after which you will be contacted to express your willingness to preserve or delete your data from our database, without prejudice to the statute of limitations and lapse of exercise of rights of the company. Ma Lda., Under the terms of the law, as well as the conservation of personal data arising from legal obligations.
DATA SHARING AND / OR STORAGE WITH THIRD PARTIES
We share your data with partner companies for specific purposes. We seek to ensure that these companies comply with the GDPR and this privacy policy.
WE CAN SHARE THE SHIPPING DATA (NAME, ADDRESS AND PHONE) WITH THE CARRIER WITH WHOM WE WORK
– CTT – Correios de Portugal, S.A., headquartered at Avenida D. João II, nº 13, 1999-001 Lisbon, which can be contacted by calling 707262626 and email informacao@ctt.pt
We store your data on our billing software (Diamante) and on the email marketing platform (Outlook).